Refund and Reorder

### name Refund and Reorder — Process Refund With Optional Replacement Order ### oneLiner Processes a full or partial refund and optionally creates a replacement draft order for the customer — in a single workflow. ### whenToUse - When a customer is waiting for their money back after a returned or defective item has been received. - When you need to refund specific line items without cancelling the entire order. - When a customer wants a replacement — run with `create_replacement: true` to generate a draft order with the same products. ### howToRun ``` Run skill: shopify-admin-refund-and-reorder Store: yourstore.myshopify.com dry_run: true order_id: "gid://shopify/Order/12345" reason: "customer" notify_customer: true create_replacement: false ``` ### whatYouGet The refund ID, amount refunded with currency, replacement draft order name (if `create_replacement: true`), and the invoice URL for the customer. No CSV — output appears directly in the conversation window. The replacement draft order is not automatically invoiced or fulfilled — share the invoice URL with the customer for payment. ### polishContext Polish consumer law (Art. 27 of the Consumer Rights Act) requires refunds to be returned within 14 days of receiving the goods back. The `refundCreate` mutation executes immediately — confirm the item is back in stock before committing. For partial refunds, always specify `refund_line_items` explicitly to avoid accidentally refunding the full order. ### safetyNote Always run with `dry_run: true` first — verify `refundableQuantity` per line item from step 1 before committing. The `refundCreate` mutation is irreversible — a processed refund cannot be undone. The `draftOrderCreate` mutation creates a new draft order that requires separate customer payment.