Customer Support
Tylko odczyt — bezpieczne
Order Lookup and Summary
Pull full order details with payment and shipping history.
BeginnerAPI 2025-01
Command
bash
shopify-admin-skills:order-lookup-and-summary store=your-store.myshopify.com### name
Order Lookup and Summary — Full Order Details for Support
### oneLiner
Retrieves complete order details by order number, email, or phone without navigating the Shopify admin UI.
### whenToUse
- When a customer asks "where is my package" and you need tracking status immediately.
- When processing a return and want all of a customer's orders visible in one place.
- When you only have the customer's email and need to find the associated order number.
### howToRun
```
Run skill: shopify-admin-order-lookup-and-summary
Store: yourstore.myshopify.com
lookup_by: order_number
lookup_value: "#1042"
```
### whatYouGet
A formatted text summary for each matching order: order number, date, financial status, fulfillment status, line items, shipping address, tracking numbers, and any refunds. No CSV — output is readable directly in the conversation window. Phone lookups require E.164 format (e.g., `+48501234567`). Use the `refund-and-reorder` skill if you need to process a refund after finding the order.
### polishContext
Order numbers must include the `#` prefix (e.g., `#1042`). Without it, the query returns no results.
### safetyNote
Bazuje na open-source 40RTY-ai/shopify-admin-skills (MIT), rozszerzone o kontekst polskiego rynku przez Dawida Gaca.